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For your convenience, a list of frequently asked questions is provided below. Please be sure to review this list, as it is very possible that your question has already been answered here. If the solution you seek is not here, please feel free to contact us.


  • Frequently Asked Questions
  • Q01: What is PDF?
  • A: Short for Portable Document Format, a file format developed by Adobe Systems. PDF captures formatting information from a variety of desktop publishing applications, making it possible to send formatted documents and have them appear on the recipient's monitor or printer as they were intended. To view a file in PDF format, you need Adobe Reader, a free application distributed by Adobe Systems.
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  • Q02: What is PDFEase PDF Utilities?
  • A: PDFEase PDF Utilities is a standalone Windows software to convert different PDF documents to any specific image formats including JPEG, JPG, BMP, TIF, TIFF, GIF, PNG, EMF and number of others.
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  • Q03: What is OCR?
  • A: OCR stands for Optical Character Recognition. It is the process by which we convert your physical books into an editable text-based file format such as Word, TXT, HTML, etc. (Please note, PDF files are image-based, and thus do not depend on OCR accuracy. However, the PDF files will contain an OCR text layer behind the images to make the text searchable and selectable).
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  • Q04: How can I modify the quality of the output files when converting JPG to PDF?
  • A: After you specify the output format you want, just activate the dropdown list below, in which you can select the paper size and compression type as needed.
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  • Q05: Why does it take so much time for the PDF to Image conversion?
  • A: Actually it has something to do with several factors: source file types, the output quality settings and the computer environment, etc. Generally the higher the higher quality takes longer. Meanwhile, a faster processor brings faster conversion.
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  • Q06: Does I apply any settings for output images?
  • A: Yes, you can set output image type, DPI and rotation also.
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  • Q07: Why some parts of PDF document are replaced by strange characters in plain text output?
  • A: Sometimes when fonts are embedded or subset within a PDF, the original font information is lost and the text is corrupted. Although PDF Acrobat or Reader will still display correctly, the correct text information is not available. In these cases PDF-to-Text failed to extract the correct text from your file.
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  • Q08: How can I convert my PDF to Word?
  • A:PDFEase PDF to Image/TXT/Word Converter is a great solution for converting PDF's into other formats for editing. Output from PDF to Microsoft Word, TXT as well as a variety of image formats is currently available. For detailed examples illustrating the features available in Advanced PDF Utilities Free, please view the tutorials.
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  • Q09: I have a PDF file with many pages. How can I split the PDF pages up into several different files?
  • A: We offer a tool that will handle PDF file splitting - PDF Splitter. It is a tool that helps you to split your large PDF file into small PDF files with the help of page numbers, page range, and even pages.
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  • Q10: What is the advantage of using PDF Merger over an online service?
  • A: Three words: Security, speed, and size! With online services, you need to upload files to a server, which at times may not have the necessary security features in place to protect confidential PDF documents. With a desktop application, every part of the merge is done on your computer with no file size restrictions or security issues. In addition, running merges from your personal computer/laptop does not require an internet connection, which makes the process much faster than online PDF file merging.
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  • Q11: How do I convert a scanned document?
  • A: Scanned PDFs contain only the image of text, rather than actual text. OCR is necessary to analyze the image and create editable text. Advanced PDF Utilities Free features an optional OCR module for editing your scanned documents, or PDF's that otherwise convert as image only. With the OCR module, PDFEase PDF Utilities can convert immediately to any of the output formats available, such as .doc, .txt, image formats, and more. Using PDFEase PDF Utilities to edit a scanned file in Word or TXT, as well as scan directly to PDF or Word is incredibly easy.
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  • Q12: What if I have some ideas on your products?
  • A: We welcome suggestions, questions, and comments. Let us know what you are thinking. What are we missing? What areas would you most like to see improved? Your input will help us to prioritize future work. If you have questions or suggestions, please feel free to contact us at support@pdfease.com
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